University Health Care System Streamlines EPIC EHR with Med-Scribe’s Back-end Speech Understanding Solution

University Health Care System Streamlines EPIC EHR with Med-Scribe’s Back-end Speech Understanding Solution

Naples, Fl., (Marketwired - October 8, 2014) - Med-Scribe Information Systems today announced that is has successfully implemented its integrated back-end speech transcription solution and EPIC integration for University Health Care System based in Augusta, GA. As early adapters of back-end speech recognition solutions that drive lower documentation costs for healthcare entities and providers, Med-Scribe has combined over 20-plus years of committed U.S. labor with advances in speech recognition that take the guesswork out of promised ROI's.

University Health Care System ("UHCS") serves as a multi-campus provider of quality medical services to the people of Augusta and Richmond counties and surrounding communities in Georgia. Anchored by the 581-bed University Hospital in Augusta, the system also includes 25-bed McDuffie Hospital located in McDuffie county.

After a successful implementation of EPIC's enterprise EHR solution, UHCS was looking for ways to further streamline physician acceptance of the EHR as well as maximize physician efficiency without changing existing workflow habits and dictation practices of the physician. Med-Scribe's back-end speech understanding technology combined with a dedicated U.S. team of medical language specialists and editors was the solution UHCS was looking for. By utilizing this solution, physicians continued to dictate without even knowing the solution has been implemented. Dictated reports are routed for transcription and /or editing, and the completed information is directly integrated into EPIC's EHR for physician authentication. Med-Scribe enhanced report distribution by providing an auto faxing solution for staff and non-staff courtesy copies.

Another concern for UHCS was the loss of jobs as a result of outsourcing. Med-Scribe's onboarding solutions provided employment to the displaced long-tenured employees of UHCS and access to a company culture that was consistent with that of their former employer. In addition, Med-Scribe offers a full-benefits package that includes health, dental, vision, vacation and to days off, life insurance, and short and long-term disability plans to ensure that Med-Scribe attracts and retains the most qualified team in a competitive industry.

"UHCS had been considering outsourcing transcription for a few years but wanted to wait until our EPIC EHR had been successfully implemented," said Danita Ducey, HIM Director for UHCS. "after interviewing several companies, our IT team felt very comfortable with the interface expertise and EPIC references Med-Scribe provided to us. I can now say that the implementation and go-live was a huge success with zero interruption to physician workflow and ultimately patient care. I also appreciated the fact that Med-Scribe's implementation team stayed on site during go-live to ensure the process went as planned."

Another factor that influenced the decision of UHCS was the Pricing:

Med-Scribe offers acute care facilities a Speech Adoption Guarantee… this guarantee effectively caps the billing rate at the midpoint between the traditional transcription rate and editing rate... ensuring that a promised ROI... regardless of a failed outcome... will be realized. In addition, if speech adoption exceeds the guaranteed minimum, the client is rewarded with discounted pricing as speech adoption continues to increase... thus rewarding the client's buy-in of the overall process.

Other products and services and services provided to Huntsville Health System include:

  • Scalable, U.S-based transcription and back-end speech recognition editing services.
  • ChartNet Enterprise for Transcription - a workload management solution that includes integrated voice capture and speech recognition, transcription and editing, web-based real-time management consoles and dashboards, access to a comprehensive library of management reporting.
  • Customized workflow enhancements for Tumor Registry and Diagnostic Cardiology.
  • Technology solutions for Pathology allowing legacy voice capture servers to be eliminated
  • Customized report distribution to client's EHR repository via HL7 real-time interface
  • Auto-faxing of completed reports to staff and non-staff physicians.

"At Med-Scribe, we view ourselves as workflow consultants and enjoy customizing solutions for our clients that improve efficiency, reduce costs, and ultimately improve patient care." said John Langley, Med-Scribe owner and President since being founded in 1992. "A lot of give-and-take goes into making an implementation a successful one. But it doesn't stop there... day-to-day customer service makes the relationship a partnership... and I wouldn't have it any other way."

About Med-Scribe:

Med-Scribe Information Systems has built a solid reputation delivering quality medical documentation solutions to hospitals and physicians on a national scale. By combining the latest advancements in back-end speech understanding with U.S. based medical language specialists, Med-Scribe delivers on its promise to enrich the content of the electronic health record by allowing dictated physician narrative, enhance documentation integrity, and deliver financial ROI objectives that are backed by Med-Scribe's speech adoption guarantee.

To learn more about this guarantee and Med-Scribe in general call Mike Irwin, VP of Sales and Marketing,, 1-800-329-1601 ext. 290.

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