A recent Becker’s article authored by Jessica Kim Cohen highlights the Politico analysis by assistant editor Danny Vinik that explores the rise of “alternative work arrangements” that are having a major impact on the conventional workforce of America.
Article highlights:
- Alternative work arrangements that include outsourcing have reduced full-time employment positions by as much as 400,000 workers between 2005-2015.
- In the industry of medical transcription, the trend towards outsourcing has continued to grow as well, with some disastrous PR impact.
- UPMC’s decision to outsource is referenced as an outsourcing decision that resulted in negative feedback on both the employer and the chosen vendor …..Nuance.
How does Med-Scribe manage transcription outsourcing and employee onboarding to ensure success?
- Med-Scribe manages expectations. Employer’s outsourcing objectives are carefully analyzed including a pro forma financial study of the outsourced employee to provide a cost comparison of hospital benefit carrying charges against those of Med-Scribe.
- This comparison allows the employer the opportunity to provide a more comprehensive bridge package to outsourced employees to eliminate gaps in benefits and provide transition assistance.
- Any differences are explained to the outsourced staff using one-on-one outsourcing counseling provided by Med-Scribe.
- This onboarding counseling ensures onboarded employees of Med-Scribe have real earnings and benefit expectations of what to expect since most are moving into a production pay environment and away from an hourly rate.
- By managing expectations, Med-Scribe has gained a reputation as a company that understands that our success depends on the recruitment and retention of a qualified staff committed to providing a service level that exceeds expectations.
Read the article in its entirety here – When onboarding goes wrong!
