Diane Foster

Diane Foster

"I have been employed as a medical transcriptionist for 20 plus years. I came to Med-Scribe 9 years ago and have never looked back.

I was employed with another firm for several years when the industry started to change dramatically due to new healthcare regulations, electronic medical records, etc. Even though I was part of the management team at my previous employer, when things changed they changed in a dramatic and disturbing fashion. They fired the entire management team, and although they kept me on, they hired a new CEO and the whole company took a turn for the worse. They no longer cared about their employees, the transcriptionists, etc. I ended up resigning from that position because in good conscience I could no longer be part of this company and did not agree with their total disregard for their employees.

I looked into many companies and even worked for a few, but then I became employed at Med-Scribe. I can honestly say that I have never worked for a better team of people or a company that is so fair and employee oriented. They take into consideration the work flow and adjust accordingly so that MTs or those in Speech Recognition do not run out of work. The management team cannot be beat. They are always sending updates, letting us know when things change on each account or feedback from the doctors. They also let us know when we are doing things right! Which is rare these days. They also listen!

The platform they use is easy to use. In my 9 plus years with the company it has never gone down for more than a few minutes at a time! Our technical support is excellent. Whenever I have had a problem (which is rare) the technical team was on the phone with me immediately and had be back up and running usually in minutes. It was usually something I did versus an issue on their end.

The management team is also flexible. They realize things come up when working from home such as Internet outages, personal issues, etc., and are always willing to work with us when these issues arise.

As far as payroll, I have never run into any problems with lines not being paid or not being paid on time, etc. Our payroll department has hit the mark each and every time over 9 years!

They offer very comparable medical insurance as well as disability, etc. They offer a 401K and are always encouraging us to take advantage of these programs and they make them as affordable for us as they can. If rates go up nationally they are immediately looking for ways to help their employees in this regard.

This company truly cares about their employees and trying to make a nice fit for both the employee and the company. They care about the work we produce and how to make us better at what we do.

I feel very lucky to have landed at Med-Scribe and hope I never have to go elsewhere. If it comes to that, I would probably just go into a new career instead of trying to find another company to work for as an MT."

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